Nortons Florist
Nortons Flowers

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ABOUT US
About The Company
 
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Contact Information
 
Store Hours
 
business hours
 
Substitution Policy
 
Payment Options
 
Products & Services
 
Privacy Policy
 
 
 
 
Norton's Flowers & Gifts

ADDRESS   2900 Washtenaw Ave.
  Ypsilanti
  MI 48197
PHONE (734) 434-2700
  (800) 682-8667
EMAIL service@nortonsflowers.com
 




 
 About The Company

“A Tradition in Michigan”, Norton’s Flowers & Gifts is not just another internet order gathering service. We are a full time, professional, retail florist, offering all occasion flowers and plants for same day delivery in Ypsilanti and the greater Ann Arbor area. Norton’s was founded in 1892 in Ypsilanti, Michigan by Frank Norton and passed down from generation to generation of Norton family florists for over 100 years. We are largest, oldest and most trusted florist in these communities, which are home to the University of Michigan, Eastern Michigan University, Concordia College, Domino’s Pizza, Google, Borders Books, and many other significant businesses. In the 1980’s, with the addition of an Ann Arbor location, the company grew dramatically and Norton’s became one of the first floral companies in the country to computerize nearly every aspect of their operation. In 1998, with the retirement of Austin & Dennis Norton, responsibility for the successful flower & gift operation was turned over to their long-time management team, which eventually purchased the chain and runs it in the same, customer-friendly tradition as did five generations of Norton’s.

With all the choices you have on the internet, why shop Norton’s Flowers & Gifts for flowers today? Before you decide, Norton’s wants you to know there is a difference between real, brick-and-mortar, neighborhood flower shops and those internet clearing houses where the operators wouldn’t know a tulip from a rose. Well, at Norton’s, we sell roses and tulips! At Norton’s, we sell flowers & plants. At Norton’s, we actually deliver flowers and plants in Ypsilanti. We deliver flowers and plants in Ann Arbor. We even deliver flowers and plants to most of Washtenaw County. Don’t be fooled by folksy-sounding shop names and advertisements that claim they deliver in your neighborhood. If you want to be sure, check their website or ask them for their store address and local phone number. If you cannot find obvious evidence they have a real flower shop, you are about to spend your hard-earned money with an internet or telemarketing order processor who doesn’t have a clue about flowers, much less the feelings you want to convey with your floral gift. Use your choice to buy smart! Order online, safely and securely from your local, honest and hard-working, professional florist with a lifetime of experience, and have them delivered conveniently to those you love. That’s actually what Norton’s Flowers & Gifts</strong is all about. For well over 100 years, we have helped you maximize the emotional impact of your gift, whether floral, plant, fruit or gourmet basket, and we just keep getting better at it. Trust Norton’s with the treasure of your feelings and you’ll find out why our customers say We Deliver the WOW!

Norton’s Flowers & Gifts is loyal to our communities and proud to be active in local organizations and worthwhile charitable efforts. That’s one reason why, for decades, Norton’s has enjoyed a respected position as Washtenaw County’s premier floral and gift retailer and one of the Top 100 florists in the United States. Additionally, our dynamic ownership team has combined experience at Norton’s and in the flower industry of more than 115 years, which is one more reason people choose Norton’s for a special birthday, anniversary, get well or graduation gift. We have the size, experience and resources to deliver what the others can’t. The Norton’s group operates two flower, card and gift shops in Ann Arbor and Ypsilanti while our fleet of bright "We Deliver the WOW!" delivery vans criss-cross Washtenaw County seven days a week. Our professional delivery team is always close to the University of Michigan Hospital and St. Joseph Mercy Hospital, and for sympathy occasions we deliver to nearby Stark Funeral Services, Moore Memorial Chapel, Janowiak Funeral Home, C&H Community Home for Funerals, Nie Family Funeral Home and Muehlig Funeral Chapel. Additionally, Norton’s long-time affiliation with a preferred network of outstanding Teleflora & FTD florists, enables delivery to most cities across the United States or around the world, backed by Norton’s reputation and guarantee

We invite you to discover the WOW! for yourself. On a visit to either of Norton’s Flowers & Gifts locations, you will find unique and beautiful items from around the world to fit your special occasion or everyday gift-giving needs. We have romantic gifts and gifts for new babies. You’ll find corporate gifts, housewarming gifts and even great gift ideas for men. But even more fun, at Norton’s Flowers & Gifts, you’ll probably find some personal or decorative home accessories to keep for yourself. From body and bath products to candles, crystal and chocolates; from lamps and picture frames to cards, books and gift wrap. Norton’s just always seems to have the perfect gift you’d never expect to find. We have contemporary jewelry, scarves, purses, and perfume bottles, as well as trendy tableware and quirky stationery products. If you’re searching for inspiration, we’ve got religious and sentimental plaques, tapestries, books, scrolls and the best selection of African-American Cards, gifts and collectibles in town.

An e-commerce pioneer, Norton’s was one of the first florists in the country to establish a website designed to accept secure, online orders from local and worldwide cyber community users. Whether you’re ordering flowers for a client at work down the street, or your grandma halfway across the country, Norton’s Flowers & Gifts is your most reliable floral gift expert. You can order online safely and securely, so order your flowers today and have them delivered conveniently to someone you love or care for. That’s right…we’ll deliver flowers today! Same day delivery is just one more way to show we are committed to serving our online clients with the same enthusiasm, timeliness and professionalism that has marked Norton’s Flowers & Gifts as a customer-friendly, service oriented business for generations. We have a century-long reputation to uphold, so we’re going to make sure you are more than satisfied. We want to WOW! you. Please feel welcome to order right now online or call our toll-free number (1-800-628-8667) to speak personally with a helpful gift expert.

 

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 Store Hours

Norton’s Flowers & Gifts Ypsilanti store is open seven days a week. Our business hours are 8:00am to 7:00pm everyday but Sunday, when we’re open 11:00am to 3:00pm. Please see the table below for business hours at our Ann Arbor store.

Ypsilanti Store
Fountain Square Plaza
2900 Washtenaw Ave.
Ypsilanti, MI 48197
800-682-8667 * 734-434-2700
8:00am - 7:00pm (Mon-Sat)
11:00am – 3:00pm (Sunday)
Ann Arbor Store
Westgate Center
2577 Jackson Rd
Ann Arbor, MI 48103
734-769-9100
9:00am – 6:00pm (Mon-Sat)
Closed Sunday


We will always do our best to accommodate any request at any time, and Norton’s Flowers & Gifts is always your best chance to get a last-minute delivery in Ypsilanti or Ann Arbor. But to help ensure on-time delivery during the busy holiday season, please place your local order at least 24 hours prior to the following floral holidays: Thanksgiving Day, Christmas Day, New Year’s Day, Valentine’s Day, Easter, Administrative Professionals Week, Mother’s Day, and Sweetest Day. Orders for delivery in cities outside our local delivery area should be placed at least 2 days before the holiday to allow for the potential variables in those cities.

Norton’s Flowers & Gifts remains open for extended hours on most floral holidays. Please call to confirm specific times.

Our stores will be closed on the day of the following holidays: Thanksgiving Day, Christmas Day, New Year’s Day, Memorial Day, Independence Day and Labor Day.

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 Payment Options

             

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 Areas Served



The following communities are within our local delivery radius. That means almost all the products and arrangements you request are designed in our own production facilities and we deliver the flowers, plants, fruit baskets, balloons and stuffed toys to Ann Arbor, Ypsilanti, Saline and Dexter, Belleville, Canton and Milan.

We also serve communities outside of our local delivery area through our preferred network of top-level Teleflora and FTD florists, and your order is even backed by the reputation of Norton’s own guarantee.
 
We also deliver to the following facilities.
Anna Botsford Bach Home
Arbor Medical Group
Brecon Village
C & H Community Home-Funerals
Canton Medical Ctr
Chelsea Community Hospital
Crystal Creek Assisted Living
Evangelical Home-Saline
Gilbert Residence
Glacier Hills Retire/Comm-Sale
Health Care Innovations
Hillside Terrace Retirement
Hosmer-Muehlig Funeral Chapel
Huron Valley Mens Institution
L J Griffin Funeral Home
Mc Cabe Funeral Home
Mi Heart & Vascular Institute
Neely-Turowski Funeral Home
Nie Funeral Home Inc
Oakwood Healthcare Ctr
Parkwood Manor
Reichert Health Ctr
Robison - Bahnmiller
Saline Community Hospital
Select Specialty Hospital
St Joseph Mercy Behavioral Svc
St Joseph Mercy Hospital
Stark Funeral Svc Memorial Inc
Sunrise Of Ann Arbor Asst Lvg
Towne Centre Place
University Living
University-Mi Health Systems
Vascular & Interventional Div
Veterans Hospital
Waltonwood Of Canton Assist
Washtenaw Medical Arts Bldg
Arbor Care
Bortz Health Care Of Ypsilanti
Brookhaven Manor Retirement
Canterbury Mews Cooperative
Center For Behavior & Medicine
Columbia Court
David C Brown Funeral Home
Fairview Pines Inc
Glacier Hills Nursing Ctr
Glastonbury Adult Foster Care
Heartland Health Care Ctr
Holden Perinatal Hospital
Hospital Health Svc Credit
Janowiak Funeral Home Inc
Lurie Terrace
Meadowood Townhomes
Muehlig Funeral Chapel Inc
Neighborhood Health Clinic
Oakwood Health Care Ctr
Oakwood Occupational Health
Pawlus Funeral Homes
Riverview Outpatient Psych
Royal Holiday Park
Saline Memorial Corp
St Joseph Clinical Laboratory
St Joseph Mercy Health Stop
St Joseph Mercy Maple Hlth Bld
Sunrise Assisted Living
Superior Woods Inc
University Hospital Pediatric
University Of Michigan
Us Veterans Medical Ctr
Vet Affairs Med Ctr
Village At St Joseph Hospital
Waltonwoods At Cherry Hill
Willow Creek Assisted Living

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  business hours

Norton’s Flowers & Gifts Ypsilanti store is open seven days a week. Our business hours are 8:00am to 7:00pm everyday but Sunday, when we’re open 11:00am to 3:00pm. Please see the table below for business hours at our Ann Arbor store.

Ypsilanti Store
Fountain Square Plaza
2900 Washtenaw Ave.
Ypsilanti, MI 48197
800-682-8667 * 734-434-2700
8:00am - 7:00pm (Mon-Sat)
11:00am – 3:00pm (Sunday)
Ann Arbor Store
Westgate Center
2577 Jackson Rd
Ann Arbor, MI 48103
734-769-9100
9:00am – 6:00pm (Mon-Sat)
Closed Sunday

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 Products & Services

Norton’s Flowers & Gifts is, above all else, a premier, full-service, retail florist. Our primary business is designing and delivering flowers that help you maximize the impact of your emotions. We know there are many times, however, when you want something other than flowers, and of course, we are fully prepared to meet your needs.

Norton’s Flowers & Gifts two conveniently located stores are stocked with an eclectic array of giftware, personal accessories and greeting cards you wouldn’t expect to find in most flower shops. Our Ypsilanti showroom is almost 15,000 square feet and the cozier Ann Arbor store is another 2,000 square feet, so there’s room for a lot of expressive gifting opportunities. You’ll find a comprehensive list of our gift lines below, but in general, you can be pretty sure of finding something for everyone…even you.

We have tens of thousands of greeting cards from Recycled, Freedom, Paramount, Blue Mountain Arts, Petals and African American Expressions, as well as wrapping paper and festive gift bags to make any gift presentation memorable. From Ganz, we have baby gifts and the softest stuffed animal toys imaginable. We display Crystal Clear glassware, Badash Crystal and Czechoslovakian art-glass to fit budgets from modest to extravagant. If you’re looking for traditional or contemporary picture frames for your home or as a gift, Norton’s carries the finest Malden and Umbra frames and accessories. For an inspirational or religious gift that sends the perfect, emotional message, you have to see our pieces from Fontanini, Heartsteps, Books of Love, African American Expressions and New Creative Enterprises! Customers call and visit from all over to shop our fragrances department. Norton’s proudly sells dozens of colors, scents and styles from Colonial Candle and Northern Lights, two of America’s finest candle companies. Additionally, Norton’s is the only outlet in the greater Ann Arbor area where you can purchase genuine Lampe Berger lamps and fragrances, for the most decorative and effective odor elimination possible. Whether you want throws and tapestries from Manual Woodworkers and Weavers or the finest African-American gifts, greeting cards and collectibles from Annie Lee and African-American Expressions, Norton’s is the place to start your shopping. Everyone’s always complaining how hard it is to buy for a man, but you won’t hear that at Norton’s. We have snack baskets, fruit and gourmet baskets, a huge variety of green plants, yard and patio accessories, the popular forged iron Tavern Puzzles, and much more. These are just a few of the exciting selections you find at Norton’s Flowers & Gifts, Ann Arbor and Ypsilanti’s one-stop shopping paradise.

Below, you will find many of our floral products, services, and gift lines cataloged for your convenience. Since very few of our giftware selections have been coded for sale on the website, please visit us to select your gifts or call our toll-free number (1-800-682-8667) to speak with a thoughtful gift counselor who can help you choose exactly the right gift for delivery.

  • Large inventory of Fresh Flowers
  • Tropicals
  • Sympathy & Funeral Designs
  • Plants (Green & Blooming)
  • European/Basket Gardens
  • Contemporary and Traditional Arrangements
  • High-style Exotic/Tropical Floral Designs
  • Silk Flower Arrangements
  • Weddings, Corsages, Boutonnieres
  • Gourmet, Fruit and Snack Baskets
  • Gift Baskets
  • Greeting Cards
    • Recycled
    • Paramount
    • Blue Mountain Arts
    • Petals
    • African-American Expressions
    • Pet Sympathy Cards
    • Gift Wrap & Gift Bags
    • Jillson & Roberts
  • Fragrances
    • Colonial Candles
    • Northern Lights Candles
    • Seagull Fragrances
    • Lampe Berger
  • Body & Bath Products
    • Spacific
    • Burt’s Bees
  • Plush
    • Ganz
    • Melissa & Doug
    • Unipak
    • First & Main
    • Perfect Petzzz
  • Tiffany Lamps
  • Crystal
    • Badash Crystal
    • Crystal Clear
    • Imported Art-Glass
  • Picture Frames
    • Malden (traditional & contemporary)
    • Umbra (very contemporary)
    • African-American Expressions
  • Religious & Inspirational
    • Heartsteps
    • Fontanini (authorized dealer)
    • African-American Expressions
  • Specialty Gift Lines
    • Knock Knock
    • Annie Lee
    • Thoughtful Little Angel Pins
    • Alexx – Key Finders
    • U of M Licensed Merchandise
    • Aldik Silk and Artificial Flowers
  • Patio & Garden Accessories
    • Majesty Bells Wind Chimes

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 Contact Information

If you have any questions or need more information, please contact us by email at service@nortonsflowers.com or call us directly at (800)682-8667. We’re committed to serving you and making your gift-giving experience a pleasure.

Norton’s Flowers & Gifts
Ypsilanti Store / Corporate Hdqtrs
2900 Washtenaw Ave.
Ypsilanti, MI 48197
(800) 682-8667
(734) 434-2700

Norton’s Flowers & Gifts
Ann Arbor Store / Westgate Center
2577 Jackson Rd.
Ann Arbor, MI 48103

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 Substitution Policy

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

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 Privacy Policy

This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.

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No matter what the occasion - Valentine’s Day, Mother’s Day, Christmas, Bosses Day, Sweetest Day, Prom, Homecoming, an Anniversary, a Birthday or just because you care - let Norton’s Flowers & Gifts help you say it with flowers from your Ann Arbor Florist! Delivering daily to the Ann Arbor Michigan (MI) area including Ypsilanti, Canton, Saline, University of Michigan, Eastern Michigan University, Belleville, Dexter, Milan, Whittaker and Willis. Order your flowers online or give us a call. We guarantee your satisfaction!

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