About Us

Contact Us
2900 Washtenaw Ave.
Ypsilanti, MI 48197

About the Company

About the Company

“A Tradition in Michigan”, Norton’s Flowers & Gifts is not just another internet order gathering service. We are a full time, professional, retail florist, offering all occasion flowers and plants for same day delivery in Ypsilanti and the greater Ann Arbor area. Norton’s was founded in 1892 in Ypsilanti, Michigan by Frank Norton and passed down from generation to generation of Norton family florists for over 100 years. We are largest, oldest and most trusted florist in these communities, which are home to the University of Michigan, Eastern Michigan University, Concordia College, Domino’s Pizza, Google, and many other significant businesses. In the 1980’s, with the addition of an Ann Arbor location, the company grew dramatically and Norton’s became one of the first floral companies in the country to computerize nearly every aspect of their operation. In 1998, with the retirement of Austin & Dennis Norton, responsibility for the successful flower & gift operation was turned over to their long-time manager Tim Galea, who purchased the chain and runs it in the same, customer-friendly tradition as did five generations of Norton’s.

 

With all the choices you have on the internet, why shop Norton’s Flowers & Gifts for flowers today? Before you decide, Norton’s wants you to know there is a difference between real, brick-and-mortar, neighborhood flower shops and those internet clearing houses where the operators wouldn’t know a tulip from a rose. Well, at Norton’s, we sell roses and tulips! At Norton’s, we sell flowers & plants. At Norton’s, we actually deliver flowers and plants in Ypsilanti. We deliver flowers and plants in Ann Arbor. We even deliver flowers and plants to most of Washtenaw County. Don’t be fooled by folksy-sounding shop names and advertisements that claim they deliver in your neighborhood. If you want to be sure, check their website or ask them for their store address and local phone number. If you cannot find obvious evidence they have a real flower shop, you are about to spend your hard-earned money with an internet or telemarketing order processor who doesn’t have a clue about flowers, much less the feelings you want to convey with your floral gift. Use your choice to buy smart! Order online, safely and securely from your local, honest and hard-working, professional florist with a lifetime of experience, and have them delivered conveniently to those you love. That’s actually what Norton’s Flowers & Gifts. We Deliver the WOW!

 

Norton’s Flowers & Gifts is loyal to our communities and proud to be active in local organizations and worthwhile charitable efforts. That’s one reason why, for decades, Norton’s has enjoyed a respected position as Washtenaw County’s premier floral and gift retailer and one of the Top 100 florists in the United States. Additionally, our dynamic ownership team has combined experience at Norton’s and in the flower industry of more than 100 years, which is one more reason people choose Norton’s for a special birthday, anniversary, get well or graduation gift. We have the size, experience and resources to deliver what the others can’t. The Norton’s group operates two flower, card and gift shops in Ann Arbor and Ypsilanti while our fleet of bright "We Deliver the WOW!" delivery vans criss-cross Washtenaw County seven days a week. Our professional delivery team is always close to the University of Michigan Hospital and St. Joseph Mercy Hospital, and for sympathy occasions we deliver to nearby Stark Funeral Services, Moore Memorial Chapel, Janowiak Funeral Home, C&H Community Home for Funerals, Nie Family Funeral Home and Muehlig Funeral Chapel. Additionally, Norton’s long-time affiliation with a preferred network of outstanding Teleflora & FTD florists, enables delivery to most cities across the United States or around the world, backed by Norton’s reputation and guarantee 

 

We invite you to discover the WOW! for yourself. On a visit to either of Norton’s Flowers & Gifts locations, you will find unique and beautiful items from around the world to fit your special occasion or everyday gift-giving needs. We have romantic gifts and gifts for new babies. You’ll find corporate gifts, housewarming gifts and even great gift ideas for men. But even more fun, at Norton’s Flowers & Gifts, you’ll probably find some personal or decorative home accessories to keep for yourself. From body and bath products to candles, crystal and chocolates; from lamps and picture frames to cards, books and gift wrap. Norton’s just always seems to have the perfect gift you’d never expect to find. We have contemporary jewelry, scarves, purses, and perfume bottles, as well as trendy tableware and quirky stationery products. If you’re searching for inspiration, we’ve got religious and sentimental plaques, tapestries, books, scrolls and the best selection of African-American Cards, gifts and collectibles in town.

 

An e-commerce pioneer, Norton’s was one of the first florists in the country to establish a website designed to accept secure, online orders from local and worldwide cyber community users. Whether you’re ordering flowers for a client at work down the street, or your grandma halfway across the country, Norton’s Flowers & Gifts is your most reliable floral gift expert. You can order online safely and securely, so order your flowers today and have them delivered conveniently to someone you love or care for. That’s right…we’ll deliver flowers today! Same day delivery is just one more way to show we are committed to serving our online clients with the same enthusiasm, timeliness and professionalism that has marked Norton’s Flowers & Gifts as a customer-friendly, service oriented business for generations. We have a century-long reputation to uphold, so we’re going to make sure you are more than satisfied. We want to WOW! you. Please feel welcome to order right now online or call our toll-free number (1-800-628-8667) to speak personally with a helpful gift expert.

Norton's Westgate Center

2558 West Stadium

Ann Arbor, MI 48103

Other Locations ^

Store Hours

Norton’s Flowers & Gifts Ypsilanti store is open seven days a week. Our business hours are 8:00am to 7:00pm everyday but Sunday, when we’re open 11:00am to 3:00pm. Please see the table below for business hours at our Ann Arbor store.

 

Ypsilanti Store

Fountain Square Plaza

2900 Washtenaw Ave.

Ypsilanti, MI 48197

800-682-8667 * 734-434-2700

8:00am - 7:00pm (Mon-Sat)

11:00am – 3:00pm (Sunday)

 

Ann Arbor Store

SE Corner Stadium & Jackson

2558 West Stadium

Ann Arbor, MI 48103

734-769-9100

9:00am – 6:00pm (Mon-Sat)

Closed Sunday

 

We will always do our best to accommodate any request at any time, and Norton’s Flowers & Gifts is always your best chance to get a last-minute delivery in Ypsilanti or Ann Arbor. But to help ensure on-time delivery during the busy holiday season, please place your local order at least 24 hours prior to the following floral holidays: Thanksgiving Day, Christmas Day, New Year’s Day, Valentine’s Day, Easter, Administrative Professionals Week, Mother’s Day, and Sweetest Day. Orders for delivery in cities outside our local delivery area should be placed at least 2 days before the holiday to allow for the potential variables in those cities.

 

Norton’s Flowers & Gifts remains open for extended hours on most floral holidays. Please call to confirm specific times.

 

Our stores will be closed on the day of the following holidays: Thanksgiving Day, Christmas Day, New Year’s Day, Memorial Day, Independence Day and Labor Day.

100% Guarantee

100% Guarantee

Our commitment to you is 100% satisfaction on all your floral and gift purchases. If you are not completely satisfied, let us know by calling (800)682-8667.

Payment Options

We accept the following payment methods:
Visa
MasterCard
Discover/NOVUS
American Express

Contact Information

If you have any questions or need more information, please contact us by email at service@nortonsflowers.com or call us directly at (800)682-8667. We’re committed to serving you and making your gift-giving experience a pleasure. 

 

Norton’s Flowers & Gifts

Ypsilanti Store / Corporate Hdqtrs

2900 Washtenaw Ave.

Ypsilanti, MI 48197

(800) 682-8667

(734) 434-2700

 

Norton’s Flowers & Gifts

Ann Arbor Store

2558 West Stadium

Ann Arbor, MI 48103

(800) 682-8667

(734) 769-9100

Products & Services

 

 

Norton’s Flowers & Gifts is, above all else, a premier, full-service, retail florist. Our primary business is designing and delivering flowers that help you maximize the impact of your emotions. We know there are many times, however, when you want something other than flowers, and of course, we are fully prepared to meet your needs.

 

Norton’s Flowers & Gifts two conveniently located stores are stocked with an eclectic array of giftware, personal accessories and greeting cards you wouldn’t expect to find in most flower shops. Our Ypsilanti showroom is almost 15,000 square feet and the cozier Ann Arbor store is another 1,000 square feet, so there’s room for a lot of expressive gifting opportunities. You’ll find a comprehensive list of our gift lines below, but in general, you can be pretty sure of finding something for everyone…even you.

 

We have tens of thousands of greeting cards from Recycled, RSVP, Freedom, Paramount, Blue Mountain Arts, and African American Expressions, as well as wrapping paper and festive gift bags to make any gift presentation memorable. We have baby gifts and the softest stuffed animal toys imaginable. We display Murano Glass from Italy, Crystal Clear glassware, Badash Crystal and Czechoslovakian art-glass to fit budgets from modest to extravagant. For an inspirational or religious gift that sends the perfect, emotional message, you have to see our pieces from Fontanini, Heartsteps, Books of Love and African American Expressions! Customers call and visit from all over to shop our fragrances department. Norton’s proudly sells dozens of colors, scents and styles from Votivo & Bridgewater Candles and Northern Lights, three of America’s trendiest candle companies. If you want the finest African-American gifts, greeting cards and collectibles from African-American Expressions, Norton’s is the place to start your shopping. Everyone’s always complaining how hard it is to buy for a man, but you won’t hear that at Norton’s. We have snack baskets, fruit and gourmet baskets, a huge variety of green plants, the popular forged iron Tavern Puzzles, and much more. These are just a few of the exciting selections you find at Norton’s Flowers & Gifts, Ann Arbor and Ypsilanti’s one-stop shopping paradise.

 

Below, you will find many of our floral products, services, and gift lines cataloged for your convenience. Since very few of our giftware selections have been coded for sale on the website, please visit us to select your gifts or call our toll-free number (1-800-682-8667) to speak with a thoughtful gift counselor who can help you choose exactly the right gift for delivery. 

 

  • Large inventory of Fresh Flowers
  • Tropicals
  • Sympathy & Funeral Designs
  • Plants (Green & Blooming)
  • European/Basket Gardens
  • Contemporary and Traditional Arrangements
  • High-style Exotic/Tropical Floral Designs
  • Silk Flower Arrangements
  • Weddings, Corsages, Boutonnieres
  • Gourmet, Fruit and Snack Baskets
  • Gift Baskets
  • Greeting Cards
  • Recycled
  • RSVP
  • Paramount
  • Blue Mountain Arts
  • African-American Expressions
  • Pet Sympathy Cards
  • Gift Wrap & Gift Bags
  • Fragrances
  • Votivo Candles 
  • Northern Lights Candles
  • Bridgewater Candles
  • Plush 
  • Gund
  • Melissa & Doug
  • Unipak
  • First & Main
  • Perfect Petzzz
  • Crystal 
  • Badash Crystal
  • Crystal Clear
  • Italian Murano Crystal
  • Picture Frames 
  • Malden (traditional & contemporary)
  • Umbra (very contemporary)
  • African-American Expressions
  • Religious & Inspirational
  • Heartsteps
  • Fontanini (authorized dealer)
  • African-American Expressions
  • Specialty Gift Lines
  • Angel Star
  • African American Expressions
  • Jewelry
  • Pashmina Scarves
  • Thoughtful Little Angel Pins
  • Alexx – Key Finders
  • U of M Licensed Merchandise

Areas Served

The following communities are within our local delivery radius. That means almost all the products and arrangements you request are designed in our own production facilities and we deliver the flowers, plants, fruit baskets, balloons and stuffed toys to Ann Arbor, Ypsilanti, Saline and Dexter, Belleville, Canton and Milan. 

 

We also serve communities outside of our local delivery area through our preferred network of top-level Teleflora and FTD florists, and your order is even backed by the reputation of Norton’s own guarantee.

 

We also deliver to the following facilities.

 

Anna Botsford Bach Home 

Arbor Medical Group 

Brecon Village 

C & H Community Home-Funerals 

Canton Medical Ctr 

Chelsea Community Hospital 

Crystal Creek Assisted Living 

Evangelical Home-Saline 

Gilbert Residence 

Glacier Hills Retire/Comm-Sale

Health Care Innovations 

Hillside Terrace Retirement 

Hosmer-Muehlig Funeral Chapel 

Huron Valley Mens Institution 

L J Griffin Funeral Home 

Mc Cabe Funeral Home 

Mi Heart & Vascular Institute 

Neely-Turowski Funeral Home 

Nie Funeral Home Inc 

Oakwood Healthcare Ctr 

Parkwood Manor 

Reichert Health Ctr 

Robison - Bahnmiller 

Saline Community Hospital 

Select Specialty Hospital 

St Joseph Mercy Behavioral Svc

St Joseph Mercy Hospital 

Stark Funeral Svc Memorial Inc

Sunrise Of Ann Arbor Asst Lvg 

Towne Centre Place 

University Living 

University-Mi Health Systems 

Vascular & Interventional Div 

Veterans Hospital 

Waltonwood Of Canton Assist 

Washtenaw Medical Arts Bldg Arbor Care 

Bortz Health Care Of Ypsilanti

Brookhaven Manor Retirement 

Canterbury Mews Cooperative 

Center For Behavior & Medicine

Columbia Court 

David C Brown Funeral Home 

Fairview Pines Inc 

Glacier Hills Nursing Ctr 

Glastonbury Adult Foster Care 

Heartland Health Care Ctr 

Holden Perinatal Hospital 

Hospital Health Svc Credit 

Janowiak Funeral Home Inc 

Lurie Terrace 

Meadowood Townhomes 

Muehlig Funeral Chapel Inc 

Neighborhood Health Clinic 

Oakwood Health Care Ctr 

Oakwood Occupational Health 

Pawlus Funeral Homes 

Riverview Outpatient Psych 

Royal Holiday Park 

Saline Memorial Corp 

St Joseph Clinical Laboratory 

St Joseph Mercy Health Stop 

St Joseph Mercy Maple Hlth Bld

Sunrise Assisted Living 

Superior Woods Inc 

University Hospital Pediatric 

University Of Michigan 

Us Veterans Medical Ctr 

Vet Affairs Med Ctr 

Village At St Joseph Hospital 

Waltonwoods At Cherry Hill 

Willow Creek Assisted Living

Substitution Policy

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

Privacy Policy

This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.

Professional Affiliations

FTD

 

Norton’s Flowers & Gifts first joined FTD in 1920. Our 90 years of continuous membership makes us one of FTD’s oldest affiliates. We have been recognized by FTD as one of their "Top National Members”. FTD members are known for quality floral products and services, and easily recognized by the gold Mercury Man logo. The FTD Mercury Network connects more than 20,000 independent flower shops in the U.S.

 

Teleflora

 

Norton’s Flowers & Gifts first joined this worldwide network of retail florists in 1970 and has been consistently ranked in the TOP 100 members since 2001. Teleflora is a network of 23,000 florists nationwide, and another 20,000 outside North America. Teleflora-member florists have access to delivery of floral arrangements and non-floral gift items throughout the U.S. and around the world.

 

The Midwest Group - www.floristsacrossamerica.com

 

Norton’s Flowers & Gifts was a founding member of The Midwest Group in 1994. The Midwest Group is a floral industry trade association consisting of 16 leading florists nationwide. Members meet regularly to share information, ideas, and best practices for the floral industry, with a focus on improving customer service, floral product offerings, and maintaining the high ethical standards expected of our industry members. Together the group represents over 1,000 years of floral industry experience, putting smiles on our client’s faces and helping customers in times of need.

 

SAF - Society of American Florists

 

The Society of American Florists is the association that provides marketing, government advocacy, industry intelligence and best practices information for all participants in the U.S. floral industry.

The Society of American Florists (SAF) is the only national trade association that represents all segments of the U.S. floral industry. Our 15,000 members are the industry's top retailers, growers, wholesalers, importers, manufacturers, suppliers, educators, students and allied organizations. SAF is the face and voice of a strong, unified floral industry.

 

Michigan Florists Association

 

The Michigan Floral Association (MFA), founded in 1920, is a full-service trade association representing florists, growers, suppliers, wholesalers, educators and students. Located in Haslett, MI, MFA provides education and professional partnerships, which help to position the members of MFA at the forefront of the floral industry. It is the sponsor of the Michigan Certified Florist (MCF) program; creates and hosts The Great Lakes Floral Expo and trade show; conducts educational seminars though out the year at the Professional Education Center located at the association headquarters; partners with local wholesale houses around the state to produce design seminars and product reviews, publishes the award winning Michigan Florist magazine; hosts the MFA web site, and interacts with state / federal government agencies.

 

Ann Arbor Area Chamber of Commerce – Visit Website

 

The mission of the Ann Arbor Area Chamber of Commerce is to support our members by promoting commerce in the greater Ann Arbor area through business advocacy and leadership in economic, political and educational development.

Ann Arbor Area Convention & Visitors Bureau – Visit Website

Whether your visit is collegiate, leisure or business, feel the energy of a town rich in culture and full of life. Begin your Ann Arbor area experience by clicking on website link.

 

Steve Pepple Photography – Visit Website

 

We are proud to recommend Steve Pepple Photography to our customers who are looking for a premier, local wedding photographer. We have a long history with Steve and can attest to his professional ethics, dependability and fair rates. Samples of his stunningly artistic work can be viewed on his website or you can simply call for a package that is customized to your budget and needs.

 

Nie Family Funeral Homes and Cremation Services – Visit Website

 

As the Nie Family Funeral Home tradition continues into its third generation, their mission of “Our Family Serving Your Family” also continues with the additional mindset that “We don’t personalize a funeral service…We make it Personal”.

 

Stark Funeral Service – Visit Website

 

With a tradition of service that goes back more than 110 years, their staff is dedicated to helping families not only cope with loss, but plan for a service that is truly a tribute to the life of their loved one.

 

Ann Arbor Marriott Ypsilanti at Eagle Crest – Visit Website

 

When getting married or staying in Ypsilanti, enjoy the beautiful resort atmosphere of our community’s only lakeside hotel. With a championship golf course, stunning views and the largest banquet facilities in our area, The Marriott is a premier facility.

 

Kensington Court Ann Arbor – Visit Website

 

Kensington Court Ann Arbor has everything today's business and casual travelers could possibly hope for in a full-service hotel. "We exceed. You succeed." More than just the hotel's slogan, this is their philosophy and commitment to every guest.

 

Effortless Entertaining – Visit Website

 

Services range from delivery and setup for your backyard BBQ to full service staffed events with extravagant multi course meals. Effortless Entertaining is proud to have received the 2009 USCA "Best Caterer" Award for Ypsilanti.

 

The Moveable Feast Catering – Visit Website

 

Creating food art for any occasion; Specializing in mobile catering; No cost consultations; Courteous professional staff; Specialists in events over 500 guests; Tailgates to Extravagant receptions; Bartending services

 

Betty Brigade – Visit Website

 

The Betty Brigade is a full-service concierge company based in Ann Arbor, Michigan. Our services include organizing, party and event planning, gift shopping, pet care, and other household projects.

 

Mesothelioma Community Resource Network

 

Nortonsflowers.com is pleased to work with the Mesothelioma Community Resource Network, a compilation of resources dedicated to increasing the mesothelioma survival rate. For more information on peritoneal mesothelioma, visit the Mesothelioma Cancer Alliance.